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Frequently Asked Questions
What is required for my dog to visit?
We take simple but necessary precautions. For the health and safety of our Kampers, dogs must have proof of the following vaccinations:
Rabies Vaccine (1 or 3 year)
DHPP Vaccine (Distemper, Hepatitis, Parainfluenza, Parvovirus)
How old does my puppy have to be to board and/or participate in daycare?
As always, the health and safety of the dogs in our care is our number one concern. It’s recommended that puppy’s get their final round of adult vaccines at 12 weeks and puppies are welcome 2 weeks after completed vaccines.
What is a day in the life of a Sam’s Kamp K9 Kamper entail?
Lots of fun! Our Kampers each have their own indoor room furnished with a raised Kuranda bed, food/water bowl, and a doggie flap with access to their own outdoor covered patio. We let our dogs out to play 4 times a day in our big and spacious playgrounds. Size and temperament determines who goes out with whom. We let out to play in small groups of 6-8. At night before leaving, we play Spa and Relaxation music on our Sonos speakers that are wired throughout the building. Our furry guests are so exhausted from the fun day they had, they go right to sleep until it’s time to do it all over again the next day!
Should I bring my dogs food?
We strongly encourage you to bring your dog’s food when boarding with us. Often times, new food can upset your dog’s belly. If you rather not bring your dog’s food, or if we run out during your dog’s stay with us, we will be happy to feed them our house dog food of Pro Plan Chicken and Rice for an additional $3 per night, per dog. When providing food from home, we ask that you bag each individual bag of food because your scoop may be different than our scoop and this ensures that your dog is not overfed or underfed.
Can I bring my dogs bed from home?
It’s not necessary! Each of our rooms at Sam’s are furnished with a raised Kuranda Bed. Kuranda beds are orthopedic and combine soft, off the floor comfort that is chew resistant. If you prefer for your dog to have its bed please be sure they are machine washable, and be aware that sometimes when dogs are out of their usual comfort zone it is common for them to tear the bed to shreds!
Should I bring my dogs water and food bowls?
Please leave them at home! We provide stainless steel food and water bowls. We are not able to use bowls from home, as we impose the risk of confusing them with ours. We do understand that special circumstances arise, so if you need to bring it please make sure it is labeled properly.
Can all my dogs stay together in one room?
Absolutely! We encourage dogs from home to stay together as long as there are no aggression issues. Often times it reduces stress having a familiar face and pal to room with.
My dog is on medication. Will you administer it?
Of course! We administer medication for no additional charge. We go over all medications/dosages at check in. If your dog has a preferred way of taking medicine, please let the staff know.
What happens if my dog gets sick or injured?
We will make every effort to contact the owner and/or emergency contact if there is any illness or injury. If there is a true emergency and we cannot get in touch with owner, we will use our best judgement as we see fit to seek veterinary care. Owner will be responsible for all veterinary costs incurred.
Why is my dog thirsty and/or sleepy after visiting Sam’s Kamp K9?
Rest assured that an exhausted Kamper is very normal! After hours of play and stimulation, you can expect your dog to be tired, which we consider a WIN WIN for you. Your Kamper may also be very thirsty after their visit. We offer fresh, clean water 24/7 but much like a kid, play is sometimes a distraction.
Are you ever completely booked up?
YES! Holidays and summer (May-September) are our busiest times. We encourage you to book your dates as soon as you know them. Please understand we only have a certain number of rooms available. If we have to turn you away, rest assured it’s for the safety and wellbeing of the Kampers in our care. We very much dislike having to tell anyone we are full, but we will be happy to add you to a waiting list and will call you if we get any cancellations.
What is your holiday policy?
Please see our holiday schedule to review days our office will be closed. There will be no pickups or drop offs on stated holidays. If you insist on picking up or dropping off on a holiday, you will be charged until the original pick up day reserved. Staff members are still here as usual, so your dog will still be fed, meds will be administered, and your dog will go outside to play/potty just like any normal day.
Do you offer tours?
Yes! It is important you feel comfortable leaving your dog in our care. We offer tours Monday through Thursday. Tours will not be given Friday,Saturday, or Sunday as we are very busy taking care of boarding dogs. 🙂